The micro filter has a broadband socket for the hub and a phone socket for your landline. as in hospitals. Only use power adapters provided by BT for this, specific device; contact our helpdesk if you need, Electronic devices hate liquids; don't place devices and, power adapters in damp areas or near sources of water, This device uses wireless technology; check before, using or installing where restrictions may apply such, Product may cause scratches or marks if placed, on fragile surfaces (e.g. BT will now charge customers for keeping their broadband router or TV set-top box after they've ended their contract. Sorry I thought the first 10 steps were for some kind of business internet modem, will have a go tomorrow. When you return to the Hub Manager home page the BT Access Control status will change from 'Enabled' to 'Not enabled'. 15-01-2019 California Residents: Prop 65 WARNING. Find the Port Forwarding section of your router. Designed for use at room temperatures between. BT Smart Hub 2 users are complaining of connection issues between their wifi-enabled devices. 08:45 AM. With BT access controls you can manage how your device accesses the internet during certain times of the day. Anyone that still experiences issues on the latest firmware, please create a new topic or get in touch with Sonos Customer Care. 20h41. It is suspected that the cause is that some devices flip flops between the two and either wont connect or have drop outs. Fear not, thats why were here. Im going to get a hub 6 for the same issues with the rubbish plusnet router. Don't let poor connections slow you down. The first shows them as independant bands, the second shows the two bands as both switched on and synchronised. BT Smart Scan technology Make sure that your computer is. How do I change my Smart Hub's wireless settings? After a factory reset both bands have the same name but as I described, any attempt to edit causes the router to try to enforce a -5 suffix. See here for the format, https://www.johnlewisbroadband.com/support/customer-service/server-addresses.html I don't know if it's the same as your JL email address, the appendix to the username (the bit after the full stop) is different for Plusnet users so you will need to check that out. 26-08-2022 0 Ratings . Works OK like that so no problem, just different. Finally, I strongly recommend testing to see if you forwarded the BT Smart Hub 2 ports correctly. In terms of the BT smart hub 2 connections, the 2.0 USB socket is not missing as well. How do I do that? Save. But it's all a bit beyond my ken! on The factory reset instructions are included in the original document as the previous users settings on a second hand Smarthub could cause confusion. If an engineer is required to get your BT broadband up and running, they will also set up your router for you. After resetting the BT Smart Hub 2 router your username and password will be reverted back to factory defaults. From the Hub Manager, click on Advanced Settings, then Wireless. 2 users liked/thanked this post: Im going to get a hub 6 for the same issues with the rubbish plusnet router. Announcements, Guides & Community Updates, https://community.bt.com/t5/BT-Devices/Smart-Devices-Only-Work-on-2-4-GHz/m-p/1903131#M6951, BT Smart Hub 2 Port Forwarding Manual settings. Or follow our Static IP Address guides to setup a static IP address. If your devices or power adapters appear damaged, stop using them immediately. How to Open a Port in Your Router for Gran Turismo 7. Find out which main phone socket you have Find out about your Openreach modem Open up whichever internet browser that you are comfortable with. Despite your scepticism I don't have the option. To find out how to use it, just click on the dropdown for your Hub. However as soon as I changed the network name for the 2.4GHz band, the 5GHz band immediately changed to -5. On my BT router, how can I activate DHCP? I include this as some devices have problems with them in sync. This will open the Hub Manager, Enter the admin password. How do I control the time when devices can access the internet on my Smart Hub? WPA2 - the default setting (we strongly recommend you use this). set Pi-hole to be the DNS server for your network clients in the router's DHCP (or LAN) settings page. Modes 2 and 3 may connect you but they'll also reduce or disable some wireless features so your range and speed might take a hit to improve reliability. Is Complete Wi-Fi only compatible with Smart Hub 2? 1 user liked/thanked this post: So everything started working perfectly. You get a router free with any BT broadband deal, although the router you get depends on the deal you choose. I made sure that the setting Enable IPv6 support (SLAAC + RA) was turned off during the Pi-hole DHCP setup and released the IP and renewed again as well as testing on mobile phones. This is one of the most useful posts I have seen on any forum. Using the BT Hub Manager 22h41. However giving the 2 bands either the same or different names achieves that of course, however there is no explicit option on my advanced wireless page. Do I just need to amend the email address to the JL suffix or is there more to do please? Cable.co.uk's broadband postcode checker will find you the best deals, providers and speeds where you live. Switch on your hub Step 1 of 6 An unanticipated problem was encountered, check back soon and try again Error Code: MEDIA_ERR_UNKNOWN 15-01-2019 IP address Go ahead and create a Port Forwarding entry. Navigate to the Port Forwarding section in your BT Smart Hub 2 router. Open Port Checker is the only online port checking tool that has Guaranteed Results. The Home Hub 6 is another name for the BT Smart Hub. 03-08-2019 07:01 PM, That is exactly what I did, and the message that appears is "These IP settings are not valid on the BT business smart hub". This topic was automatically closed 21 days after the last reply. How do I view the devices connected to my Smart Hub? Remember to save your changes. Channels Thanks again for sharing the results of what must have been a great deal of hard work! Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. Log in to your BT Smart Hub 2 router. socket if it's safe to do so and contact our helpdesk. There are two ways to get hold of a BT router. The telecom giant's router operates using two different wireless frequencies: 2.4Ghz and 5Ghz. Get our superfast unlimited fibre broadband, Flexible and affordable sim only deals with no contract, Our network reaches over 99% of the UK, so we've got you covered, Low on minutes, data or texts? Registered, office: 81 Newgate Street, London EC1A 7AJ. Youll need to enable the Bridging feature. If you've changed it and now forgotten it, you can use the password override feature to set up a new password without losing all your personal Hub settings and configuration, If this is the first time you've opened the Hub Manager, you'll be asked to change your password. 16-01-2019 After this procedure I released and renewed my DHCP address by going into a command prompt and typing: View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Hub to get the most from your wi-fi, Download the Business Smart Hub user guide. However, connecting the DSL cable and if necessary, selecting Connect results in the Plusnet settings being retained. 12-04-2021 It adapts your TV to optimally display UHD content the way it was meant to be . When it's set to On', you can connect a device by clickingStart WPSor by holding theWPSbutton down on the left hand side of your Hub. The BT smart hub 2 supports all access types you need, including ADSL, FTTC, FTTP, G.fast and others. To do this you can use our Network Utilities tool, which includes a free Open Port Checker. ipconfig /release A BT Smart Hub 2 or similar will be provided by your provider. Our software does everything that you need to forward a port. So what makes BTs routers so great? The network name was originally set as BTHub6-**** which I changed to be the same as my old PlusNet one. 2 users liked/thanked this post: To create an entry, click on the button called Create a new port forwarding rule. It is mains powered and requires a mains socket nearby. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. A Firewall blocks incoming connections by nature. Forwarding some ports for eFootball in your router can enable you to connect with more players and help improve connections. Click on the Firewall button at the middle of the screen. If you're an existing customer with a different BT router don't worry you can upgrade to Complete Wi-Fi and get everything you need, including a Smart Hub 2, sent out to you. BT Smart Hub 2 features advanced filters They filter out interference that can negatively impact on Wi-Fi performance. From the Hub Manager home page, go to - Advanced Settings Broadband Routing Enable Bridging When you enable Bridge mode, your hub light will turn orange, your Hub will act as a modem only. MisterW, dvorak, Gandalf, Mattwilf, Longliner, quelquod, drtodd, Mindfulmatt, DanielB, lscolman and 4 other users. The light on the left of the Hub will flash blue. You can switch the Hubs DHCP server on and off. The setting procedure for the Smarthub and Smarthub 2 are the same. However, if it is a case of transferring from BT to Plusnet and the same hub is being retained then this is not necessary. Do you have to when setting up.. Democracy - 3 wolves and a lamb voting about what to have for lunch! BT has a new Hub - the BT Smart Hub 2 - which it claims is the most powerful Wi-Fi hub of all the big broadband providers. Hello folks, yesterday I installed pi hole in a raspberry pi Zero W and everything worked perfectly when I was using manual IP address but got several issues when using DHCP. No, but if you put the BTB Smart Hub in bridge mode, you can use a better router. Connect it from the Port/LAN1 slot on the ONT to the yellow WAN port on the Smart Hub 2. Depending on the model of your router you may see one of these interfaces: a) Once you are in IP configuration screen, select Enable: "No" under "DHCP Server". Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. How To Open Ports in Your Router for Company of Heroes 3. Lets take a look at the legacy BT routers that are still capable of getting you online. 7:09 PM Once you've entered that address you should see a screen like this (yours won't have the blurry bits): However, to fiddle with Settings or Advanced Settings you'll need to jump through another hoop. Theres no need to worry though, as its a pretty simple process. Update - 7th May 2021: BT have issued a new statement: They're now called Wi-Fi controls. You can help reduce lag and improve your overall experience in Splitgate by forwarding ports in your router. Sometimes you need to unblock some of these connections so you can run a game or application. Choose Both if your router has that option. If you are forwarding a range of ports, enter the lowest number of that range into the External Ports Start box. I turned off 5ghz in admin and also smart connect, set up my smart bulbs then turned 5ghz back on. A regular mistake made is to plug the DSL cable in before instructed. 13-04-2021 Anyone else seen this problem or better still found a way round it? You should be on the home page of your BT Smart Hub 2 router once you have successfully logged in. I apologise for sounding sceptical but this is the first time that I have heard of this. 12:42 PM don't put in cupboards or, behind sofas) and don't block any vents with objects. I believe I rebooted the router after doing this as well. After typing your router's IP address into the address bar, make sure to click the enter button on your keyboard. If you've turnedSeparate Bandson, you'll be able to select the channel for each band. The name does not have any effect on the functionality of the forward; it's simply there so you can know why it was created. The default setting is to merge the two together so you see only one network name. - edited However there is no option available to combine or split the bands, simply changing the original BT network name causes the 5Gz name to change to -5. Port Forward - Apps (VNC, Remote Desktop), Port Forward - Internet of Things (SmartHome, MQTT), Port Forward - Media Servers (Plex, Emby, Jellyfin), Port Forward - File Sharing (Torrent, DC++), Port Forward - Game Servers (Minecraft, Rust), Find your router's IP Address in Windows 11, Find your router's IP Address in Windows 10, Find your computer's IP Address in Windows 11. This means when you search for your Hub in the list of wireless names on your device you'll only see one. Draytek routers are often found on eBay. You'll find access controls for your Smart Hub 2 in the My BT app. You may need toset up your devices again. Perhaps Im due an update, well see. A newbie here. As there are a number of BT routers on the market, were going to focus here on the most recent release the Smart Hub 2 and well get onto BTs older routers a bit later on. Ask questions and share tips with other people 24 hours a day. Did you go through this step? Smart Setup is BT's online set-up wizard. Don't try to open your devices or power adapters. 22h35, on So I set the router back to Mode 1 and the Sonos stayed connected and works fine. Please follow the instructions on the screen, then carry on with the steps below, You'll be asked to enter your username and password, Set Access Control feature enable to Yes, Set the time you want to block internet access to that device and click, If you want to apply access controls to more than one device, just repeat steps 6, 7 and 8, Set Access Control feature enable to No, There's no need to delete the individual device settings from the page. Important! Our guide to securing your Wi-Fi router can help. The first thing to do, once youve taken everything out of the box, is to connect your Hub to the master phone socket. Testing This is called opening a port or port forwarding. If you change this, you can check the strength of your new password - aim to get the strength bar fully green. That's why we created Network Utilities. BT Smart Hub 2 comes with 2 DECT antennas and integrated support for Ultrafast broadband (G.Fast and FTTH) as well as Complete Wi-Fi compatibility. 16-01-2019 You can view and make changes to your Hubs IP and DHCP settings (if you need to revert to the default settings, theres a Reset to default button on the top right of the page). 22h11, on Our guide How to Reset a Router can help you with that. 05:35 PM Thank You). Finally you can type ipconfig /all and see that there is only one DNS Server and your internal network devices don't have IPV6 anymore. Hi, we have the business smart hub 2, we need to the network to be 192.168.0.x as we have 2 domain controllers, an Exchange server, 5 Linux servers web/app servers and our whole infrastructure in on 192.168.0.x, the hub is telling me we can not use that range, this cannot be true? This is an important step that keeps your ports open even after a reboot, power outage, or another type of device or router disconnect. If you are worried about security then simply add a couple more characters to your password. 11h13. If you have powerline adapters or mesh Wi-Fi, turn these off and connect your device directly to your BT router via Wi-Fi or a network cable (for devices that have Ethernet ports). Best answer by Tp10000 Thank you. From theHub Manager, click onAdvanced Settings, thenWireless. Find the address bar in your web browser and type in your router's IP address. 13-04-2021 a) "Advanced Settings" -> "Home Network" -> "IP Addresses". How do I use BT access controls (Wi-Fi Controls)? Blue means it is ready to go. Opening a port to a specific device may solve problems that you are having on your network. Dust with a soft dry cloth; don't use water or solvent. No, you dont need to separate the bands if you would rather leave them synchronised. Enter the username and password for your BT Smart Hub 2 router. 03:02 PM Page 2 You can add and manage these easiest way to get help . 1 - Deactivate the DHCP Server on BT Smart Hub 2. There is no advantage in having the Smart Hub 2 unless you want to use it with the extra disk (s) You would be better to continue using your old home hub. Take a small pointy object (a toothpick or a . BT Smart Hub 2: Specs Supports ADSL, ADSL2, VDSL2, G.FAST Analogue phone port 2.4GHz 3 x 3 MIMO 11n, 5GHz 44 MIMO 11ac 4 gigabit LAN ports 2 x USB 3.0 ports DECT base station 7 Wi-Fi, 2 DECT antennas USB 2.0 port Wall mountable: No Author: Mark Pickavance, Contributor Mark is an expert on displays, reviewing monitors and TVs. Page 1 The equipment provided to you will remain the property using or installing where restrictions may apply such The BT Smart Hub 2 contains code that is covered by of BT at all times (excluding outright sale equipment). Thanks again and reminds me that I haven't watched Black Adder for a long time so will also look for that on iPlayer - after internet is fixed! In the end there are some configurations that needs to be performed on the SmartHub 2 from BT for the Pi Hole to work properly, however I believe this can be useful on several other routers too. Once you have entered your username and password, remember to click the OK button to login to your BT Smart Hub 2 router. And save settings by pressing "Apply" button. It features seven antennae, next generation wifi and is compatible with BT Complete Wi-Fi. Whilst the cause is not known (a mains surge/brown out is suspected) it is not unknown (but rare) for the username and password to revert to the default BT ones. 14 users liked/thanked this post: BT Smart Hub and Ultrafast Smart Hub - switch on access controls, BT Smart Hub and Ultrafast Smart Hub - switch off access controls, BT Home Hub 3, Hub 4 and Hub 5 - switch on access controls, BT Home Hub 3, Hub 4 and Hub 5 - switch off access controls. on Your wireless network name and password can be found on the back of the Hub, youll need these to start connecting your devices. 9:26 PM If you are forwarding a single port, enter that port number into the External Ports Start and the External Ports End boxes. If you need to forward a port for both TCP and UDP and your router does not have the Both option, then you need to create two entries. Click the number to view who else liked/thanked this post. Im aware of the potential problems with not separating the bands, however none of my devices gives any trouble and its more convenient (non-tecchy wife!) Turn on the Smart Hub 2 let it connect, check the phone is connected, then boot up the Netduma, this should then connect and allow internet access. Then click on Advanced Settings. Opening Ports for FIFA 23 using Your Router. Enter your BT hub admin password. Make sure that it is necessary though, before opening a port, because you are effectively creating a pinhole in the firewall portion of your router that could lead to malicious traffic on your network. These are specifically sold to operate through the Hub - no connection to the copper wire. away from radiators, window sills or. WPA-Auto - if you're having problems connecting older devices. Many of us leave them untouched in the corner of the room once theyre up and running, but there are a number of features worth paying attention to, which well go through now. Key features BT Smart Hub 2 features advanced filters BT Smart Scan technology + Mesh Discs Available (separate) Product overview Type: BT Wireless Router LOCKED TO BT Standards: Ethernet, Fast Ethernet, Gigabit Ethernet, IEEE 802.11a + 5 more In the Protocol dropdown box, select the protocol type of the ports you are forwarding. From the Hub Manager go to Advanced settings then My Network then IPv4 configuration. It also comes with a price promise that your bill wont go up when your contract ends and double data allowances for anyone who also has a BT Mobile SIM. At the time of writing, BTs entry-level standard broadband package comes with a BT Home Hub 4. Deactivate the IPV6 DHCP on Smart Hub 2 Just for completeness, the 'Reset to recommended' option does not cover splitting/combining (but nevertheless I did try it - it didn't! Some early versions of firmware will not accept special characters in the password. Note that the admin password will not change and it will revert to the original settings after a Factory Reset. DHCP server Phil Wilkinson-Jones | October 27th, 2021. Then press the power button on the back of the Hub. ): So no obvious way to select combine or split apart from how I define the SSID. I still don't know why I don't have the option NOT to split the bands but this works for me anyway. In fact, if you sign up to an ADSL broadband package (offering average speeds of 10Mbps), BT will send you a Home Hub 4 rather than a Smart Hub 2. It's odd because after a full reset both bands DO have the same BT network name. obsolete genetics seeds Arrives by Fri, Jan 27 Buy Samsung QN75QN90BAFXZA 75-inch Neo QLED 4K Smart TV with Samsung HW-Q700B 3.1.2ch Soundbar and Subwoofer with Dolby Atmos (2022) at Walmart.com HDR10+ is the latest and most advanced High Dynamic Range technology. Maybe I am due a software update sometime. Unsurprisingly, we've called this gizmoSmart Scan. on Security type Set the security level for your Hub's wireless connection -. 25-08-2022 Aside from that it works really well, noticeably faster and trivial to set up following@Baldrick1instructions. other electrical equipment that can get hot). No problem, I think it a lot of money for a modem/router anyway. - edited Thanks so much for any help. IP address Go up to BTs standard fibre broadband package, Fibre Essential, and you get the BT Smart Hub 2; this is also the case with Fibre 1 and Fibre 2. 15-01-2019 Here are the ports to forward for Xbox Live: If you are looking for the ports for a different application you can find it by either: Make up a name to put in the Rule Name box. 20h48. The original instructions still work fine but the following should be noted: Moderator and CustomerIf this helped - select the ThumbIf it fixed it, help others - select 'This Fixed My Problem'. - edited @Prodigy11UK Welcome to the Plusnet forum. Click on either of those tabs and you'll be asked to enter the router's admin password. Turn off the BT WiFi. The full text of the, EU declaration of conformity and power efficiency, Operations in the 5.15-5.35GHz band are restricted, Disposing of your old electrical and electronic equipment, The Government has a legal requirement to minimise, the unsorted waste disposal of electrical and electronic, equipment and to maximise its separate collection and, symbol shown here and on a product, means, you shouldn't throw it in your normal rubbish, This product may contain substances that could be, harmful to people or the environment if it's not, The equipment provided to you will remain the property. You'll then be able to change these settings: WirelessYoure wi-fi is on as standard. I have a BTB Smart Hub 1 which is fairly similar. Follow these steps to learn how to find strong scottish boy names with meaning To reset, first find the reset pinhole at the back of the modem between the Power and Ethernet ports. Every time you connect a new device to your Hub, it guides you through setting up all the BT features and services available on your device. You can see it but I only see a yellow triangle. 07:25 AM, I see what you mean. 1 - Deactivate the DHCP Server on BT Smart Hub 2 From this moment onwards in theory everything should be working, but in my case I had a problem which was the primary DNS was pointing to a IPV6 address which was not pi-hole and the add blocking was not working. The work to change this especially on Linux is horrendous. Connect to the web management interface First, you need to connect to the router's web management page, so that you can change the settings that you want. See https://community.bt.com/t5/BT-Devices/Smart-Devices-Only-Work-on-2-4-GHz/m-p/1903131#M6951, on Since December 2018 BT have been effectively loaning Smarthubs to their customers and now charge if they are not returned at the end of a contract, Consequently Smarthubs sold as new are more than likely better described as unused. Then you can change the 'Server address range' by selecting 'Custom''Set' and changing the '1's to '0's. Its a case of trying both and using the best. 26-08-2022 How do I restrict the wireless devices that can connect to my Hub? Position all parts, including power adapters away from, heat and sun (i.e. Yes. Once you have opened a web browser, find the address bar which is usually located at the top of the screen. Powered by Discourse, best viewed with JavaScript enabled, Pi-hole with BT Smart Hub 2 and Digital Voice, Pihole crashes,failing client DNS requests, but pi is still running. I believe there was a work around posted on another thread, which allows 2.4GHz devices to connect. Here's how to set up your BT Smart Hub.The video below will help you understand what the different light colours on your Hub mean:https://youtu.be/rDQhkWjPJr. How do I use different DNS servers or set up dynamic DNS on my Smart Hub? I've just acquired a Hub6/Smarthub from eBay. Port forwarding is literally forwarding a port from the internet to your home network. This needs to be connected directly to the Openreach modem (ONT) with the supplied red ethernet cable. How do I use my Smart Hub as a modem only? Youll then need to plug it into the mains, then hit the power button and wait for the light to turn blue before you can start connecting your devices. ranked choice voting calculator excel,
